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Brief Contents

› Leadership skills
› People skills
› Assertive communication
› Attitude building
› Time management
› Business Etiquettes
› Anger management
› Business Ethics
› Job skills
› Group Dynamics, Persuasion
› Negotiation skills
› Self esteem
› Business skills
› Decision making
› Conflict resolution skills
› Motivation
› EQ
› Cross – cultural awareness

Course material

› Notes
› Material for practice
› CDs
› Audio-visual material
› Case study